MCHH STAFF THERAPISTS
JENNIFER KNOX
THERAPIST LOCATION: Oak Brook, Telehealth
Counseling Credentials: MA, LCPC, NBCC
Jennifer Knox is the Founder and Clinical Director of Midwest Center for Hope & Healing. She’s a Licensed Clinical Professional Counselor with more than 20 years of experience in individual, couples, and family therapy. Over her career, she’s worked with adults, adolescents, and children through a wide range of challenges, including anxiety, depression, ADHD, relationship concerns, divorce, domestic violence, stress, self-esteem, and major life transitions.
For Jennifer, therapy works best when it’s collaborative and considers the whole person, not just the presenting problem. Her approach is warm and practical, drawing on person-centered, holistic, and cognitive-behavioral methods depending on what each client needs. She creates a space where clients feel comfortable enough to understand themselves more clearly, notice the patterns holding them back, and build real strategies for moving forward. In founding Midwest Center for Hope & Healing, Jennifer set out to build a practice where individuals and families feel genuinely cared for, not just treated. She believes lasting change happens when people feel heard and empowered to take the next step toward a healthier life. Jennifer earned her Master of Arts in Community Counseling with honors from Concordia University Chicago.
JERROD TILLOTSON
THERAPIST LOCATION: Glen Ellyn
Counseling Credentials: MA, LMFT
Jerrod is a Licensed Marriage and Family Therapist with more than 10 years of counseling experience. In addition to his clinical work, he has extensive experience serving in youth ministry as a Youth Pastor, supporting both teens and parents through a variety of life challenges. He earned his M.A. in Marriage and Family Therapy from Wheaton College, a Master of Divinity from Denver Seminary, and a B.A. in Youth Ministry from Moody Bible Institute. Jerrod was also a member of the Association of Certified Biblical Counselors for seven years.
Jerrod takes a client-centered approach to counseling and incorporates a variety of therapeutic methods tailored to each client’s needs. His approach includes Family Systems Therapy, Experiential Family Therapy, principles of Emotionally Focused Couples Therapy (EFT), the Gottman Method, and Cognitive Behavioral Therapy (CBT). He offers both faith-based and community-based counseling, depending on each client’s preferences and goals. Jerrod has experience working with individuals, couples, and families facing a wide range of concerns, including anxiety, depression, anger, grief, marital and family conflict, spiritual concerns, and difficult life transitions. Known for his warm, welcoming, and empathetic style, Jerrod considers it a privilege to walk alongside clients and support them through their current season of life.
KATIE NYQUIST
THERAPIST LOCATION: Oak Brook, Telehealth
Counseling Credentials: MA, LPC
Katie is a pre-licensed counselor who holds a Bachelor’s degree in Clinical & Community Psychology from The University of Illinois and a Master’s degree in Counseling from Roosevelt University. With a background in schools and community mental health, Katie has experience supporting children, adolescents, and adults in strengthening self-awareness, developing coping strategies, and building confidence. She works with individuals navigating depression, anxiety, family concerns, emotional regulation challenges, and life stressors.
Katie’s approach is collaborative and trauma-informed. She draws from Cognitive Behavioral Therapy (CBT), Dialectical Behavior Therapy (DBT), and Internal Family Systems (IFS) to support each individual’s needs and goals. Katie values creating a nonjudgmental space where clients feel understood and supported while building insight and tools to support daily well-being. She is honored to be a part of your healing journey.
SUSAN “SUSIE” JUMPER
THERAPIST LOCATION: Oak Brook
Counseling Credentials: MS, LPC
Susie Jumper works with adults, couples, and adolescents who feel stuck, disconnected from themselves, or ready for a change. She focuses on self-esteem, relationships, and the transitions that come with midlife and
beyond. She doesn’t believe in a one-size-fits-all approach. Every client brings different experiences and goals, so she builds the work around who they are, not a set formula.
In session, Susie is warm but direct. She puts real effort into building trust and creating a space where clients can just be themselves, but she’s not passive about it. She’ll ask hard questions, share observations, and push back gently when it might open
up a new perspective. She believes real growth means being willing to look honestly at ourselves, including the parts we’d rather avoid. Her goal is to help clients spot their own patterns, build self-awareness, and start making choices that actually fit the
life and relationships they want. Reaching out for help isn’t easy, and Susie tries to meet that with compassion and genuine support, not clinical distance.
Susie holds a Master’s in Clinical Mental Health Counseling and a Bachelor’s in Behavioral Science from National Louis University.
Outside the office, she enjoys recharging in nature, mindful cooking, and discovering new coffee shops.
JENNA CODY
THERAPIST LOCATION: Oak Brook
Counseling Credentials: Pre-Licensed
Jenna is a Mental Health Counseling Intern currently pursuing her Master’s degree in Mental Health Counseling at Davenport University. She earned her Bachelor’s degree in Psychology with a minor in Criminal Justice from Roosevelt University.
Jenna believes counseling is a collaborative process built on trust, empathy, and understanding. She strives to create a warm, nonjudgmental environment where clients feel safe to explore their experiences and work toward meaningful change. Her approach is holistic and individualized, drawing from person-centered and cognitive-behavioral approaches to support each client’s unique needs, goals, and strengths.
Jenna enjoys working with individuals across a variety of ages and concerns, with particular interests in anxiety, depression, trauma, life transitions, and relationship challenges. She is passionate about meeting clients where they are and helping them recognize their capacity for growth, healing, and greater self-understanding.
GINA O'BRIEN
THERAPIST LOCATION: Oak Brook
Counseling Credentials: MS, LPC
Gina works with individuals, couples, and families from adolescence through adulthood, creating a safe and compassionate space where clients can explore, reflect, and grow. She is passionate about walking alongside others on their journey toward greater love, joy, and freedom. Her approach is holistic, addressing the physical, emotional, spiritual, and relational aspects of each person’s life. Gina’s work is guided by a person-centered approach, emphasizing empathy, presence, and authentic connection, alongside psychodynamic principles that help clients uncover patterns, gain insight, and navigate life’s challenges with greater clarity. When desired, she gently incorporates the Christian faith into sessions, honoring the spiritual dimension as a meaningful part of healing. Gina is completing her Master of Science in Mental Health Counseling at National-Louis University. She is also a trained spiritual director through CenterQuest and a certified reflexologist, supporting clients in ways that honor the whole person-mind, body, heart, and spirit.
CHRISTIAN STUCKEMEYER
THERAPIST LOCATION: Oak Brook
Counseling Credentials: MA, LPC
TEDRA TADO
THERAPIST LOCATION: Oak Brook, Telehealth
Counseling Credentials: MA, LCPC
Tedra is a Licensed Clinical Professional Counselor and Certified Rehabilitation Counselor who earned her Master of Arts in Rehabilitation Counseling from Northeastern Illinois University. She has experience working with military veterans, including her time at the VA, and specializes in supporting first responders. With several immediate family members in law enforcement and the military, Tedra has a deep understanding of first responder culture and a strong commitment to supporting those who serve.
Tedra is passionate about helping others and providing a safe, supportive space for others to learn and grow. She has worked with veterans and first responders on a wide range of concerns, including depression, anxiety, trauma, addiction and recovery, PTSD, and adjustment challenges related to everyday life. She aligns closely with a person-centered, holistic lends, drawing from evidence-based techniques such as DBT (Dialectical Behavior Therapy), CBT (Cognitive Behavior Therapy), harm reduction, and trauma-informed practices. Tedra is also trained in EMDR (Eye Movement Desensitization and Reprocessing), a powerful method for processing and healing from traumatic experiences. Her therapeutic style is warm, compassionate, and direct, tailored to each client’s unique needs. She also believes in the power of humor as a meaningful and healing part of the therapy process.
ALEXANDRA KOWALEWSKI
THERAPIST LOCATION: Oak Brook, Telehealth
Counseling Credentials: MA, LPC, NCC
ALLISON KLEIN
THERAPIST LOCATION: Oak Brook, Telehealth
Counseling Credentials: MA, LPC, NBCC
SHAUNTRICE RAGLAND
THERAPIST LOCATION: Oak Brook
Counseling Credentials: MA, LPC
Shauntrice is a dedicated and compassionate licensed professional counselor and school counselor with 20+ years of experience working with children, adolescents, and young adults of diverse populations. She holds a Master of Arts in Counseling from Concordia-Chicago University.
Some of the modalities that she utilizes during counseling include cognitive behavior therapy (CBT) and dialectical behavioral therapy (DBT), which focus on acceptance, as well as changing negative thought patterns and acceptance and Commitment Therapy (ACT). She also utilizes trauma informed approach, with training in both Trauma-Focused CBT as well as holding a certification as a Christian trauma care provider. For couples, Shauntrice uses Emotionally Focused Therapy and the Gottman Theory. In addition, she may incorporate play therapy for children and music, art, and games during therapy sessions as needed.
Shauntrice offers support to improve the lives of those affected by depression, anxiety, grief, ADHD/ ADD, trauma, stress, low self-esteem, adoption, divorce and more. She incorporates a holistic, client-centered approach with biblical counseling when applicable to individuals, couples and families. With all of the struggles and challenges her clients may be facing, she provides a caring, safe space, while helping them to build resilience and fostering hope, growth and ultimately healing.
KATIE O'DONNELL
THERAPIST LOCATION: Glen Ellyn
Counseling Credentials: MSW, LCSW, CADC
Katie is a Licensed Clinical Social Worker (LCSW) and Certified Alcohol and Drug Counselor (CADC) with over 14 years of experience supporting individuals through life’s challenges and transitions. She earned her Master of Social Work (MSW) from Loyola University Chicago and has worked in a variety of settings, including hospital-based programs, integrated behavioral health, workplace wellbeing, and private practice. Katie specializes in Perinatal Mood and Anxiety Disorders and has received advanced training through Postpartum Support International. She is passionate about supporting individuals through pregnancy, postpartum, infertility, pregnancy loss, and the transition to parenthood. Her experience in workplace wellbeing also gives her a strong understanding of stress, burnout, work-life balance, leadership challenges, and career transitions. She is trained in RISE (Resilience in Stressful Events), a peer support and resilience-building model for navigating stressful and emotionally challenging experiences.
Katie’s therapeutic style is warm, collaborative, and laid-back. She creates a safe, nonjudgmental environment where clients can feel comfortable being their authentic selves. Katie uses an individualized, eclectic approach, primarily drawing from Acceptance and Commitment Therapy (ACT), while incorporating Dialectical Behavior Therapy (DBT), Cognitive Behavioral Therapy (CBT), Exposure and Response Prevention (ERP), and attachment-based interventions. She helps clients develop greater self-awareness, emotional regulation, resilience, healthier relationships, and practical tools for lasting change. Katie believes therapy is most effective when it feels like a genuine partnership and works with clients experiencing anxiety, depression, relationship concerns, substance use issues, workplace stress, parenting challenges, and major life transitions.
NOELLE GREENE
THERAPIST LOCATION: Oak Brook
Counseling Credentials: MA, LPC, NCC
DEANNA STEINER
THERAPIST LOCATION: Oak Brook
Counseling Credentials: MA, LPC
As a counselor, Deanna loves supporting women, children, and older adults through all of life’s changing seasons. She has a deep heart for helping individuals heal from trauma and painful life events, offering EMDR as an optional tool for clients who wish to integrate it into their recovery. If faith is an important part of your life, she offers compassionate, faith-based counseling to integrate your spiritual walk, and she is always glad to provide a safe space if you are navigating church hurt or complicated spiritual questions. With a rich background in the creative arts, she loves bringing expressive art into sessions. Deanna blends Narrative Therapy, EMDR, Emotionally Focused Therapy (EFT), Internal Family Systems (IFS), and Cognitive Behavioral Therapy (CBT) to tailor care uniquely to your story. Deanna received her Master of Arts in Clinical Mental Health Counseling from Moody Theological Seminary.
I consider it a true privilege to walk alongside you on your healing journey.
ANDREW TOWNSEND
THERAPIST LOCATION: Oak Brook, Glen Ellyn
Counseling Credentials: MA, LPC
ANDREA CALVERT
THERAPIST LOCATION: Oak Brook, Telehealth
Counseling Credentials: MA, LPC, NCC
Andrea Calvert is a National Certified Counselor, Licensed Professional Counselor in the state of Illinois who works with adults, and adolescents. She received her bachelor’s degree from Northeastern Illinois University and her master’s degree from Governors State University. Andrea’s 20 years of experience in the mental health profession provided her the opportunity to advance her clinical skills as a clinician. She has worked in child protection, a residential facility for detained youth, a specialized foster care agency, and a behavioral health center, counseling individuals of all ages with various mental health issues. Andrea specializes in working with adults and adolescents on a variety of issues including, anger management, depression, grief/loss, anxiety, and trauma. Andrea practice unconditional positive regards, and genuine, empathic listening skills in her therapy sessions to foster a warm and trusting environment where clients can feel comfortable to express their deepest thoughts and emotions; strengthening their ability to work through the life struggles they encounter. She uses a person-center approach, cognitive behavioral therapy (CBT), rational emotive behavior therapy (REBT), solution-focused, and because clients are unique, and their needs are not the same, Andrea utilizes other evidence base counseling modalities to meet the client where they are. Her goal is to assist clients with reaching their optimum growth potential, and she looks forward to helping clients
DONNA LOZA
THERAPIST LOCATION: Oak Brook, Glen Ellyn, Lisle, Telehealth
Counseling Credentials: MA, LCPC, CADC, CODP
Donna Loza is a Licensed Clinical Professional Counselor (LCPC), Certified Addictions Counselor (CADC), and Certified Co-Occurring Disorder Counselor (CCDP) with more than 18 years of experience helping individuals navigate life’s challenges. She works with children, adolescents, adults, couples, and older adults, providing compassionate, client-centered care tailored to each person’s unique needs. Throughout her career, Donna has worked in a variety of settings, including homeless shelters, women’s correctional facilities, residential treatment programs, hospitals, nursing homes, MAT programs, and partial hospitalization programs. These diverse experiences have deepened her understanding of resilience, healing, and the importance of creating a safe and supportive therapeutic environment.
Donna’s approach is rooted in Adlerian therapy, which focuses on understanding the whole person rather than just symptoms or diagnoses. She believes therapy is a collaborative process where clients can build insight, strengthen relationships, develop confidence, and create meaningful change in their lives. Her professional training includes Gottman Method couples therapy, Dialectical Behavior Therapy (DBT), Cognitive Behavioral Therapy (CBT), play therapy, Motivational Interviewing, and Harm Reduction approaches for addiction treatment. Donna is committed to helping clients feel heard, understood, and empowered. Her goal is to support individuals as they recognize their strengths, overcome obstacles, and move toward greater healing, connection, and personal growth.
STEPHANIE MARTIN
THERAPIST LOCATION: Telehealth
Counseling Credentials: MA, LPC
NICOLE CLARIZIO
THERAPIST LOCATION: Oak Brook, Telehealth
Counseling Credentials: MS, LCPC
SAMANTHA BOONE
THERAPIST LOCATION: Oak Brook, Telehealth
Counseling Credentials: MA, LMFT
HEIDI RAPINCHUK
THERAPIST LOCATION: Oak Brook, Telehealth
Counseling Credentials: MA, LPC
TAYLOR GILLENWATER
THERAPIST LOCATION: Oak Brook, Telehealth
Counseling Credentials: MA, LPC
KEITH DIRL
THERAPIST LOCATION: Oak Brook, Glen Ellyn, Lisle, Telehealth
Counseling Credentials: MA, LCPC
Keith is a Licensed Clinical Professional Counselor in Illinois with over 23 years of experience. He earned his B.A. in Psychology from the University of Tennessee, Knoxville, and his M.A. in Counseling/Rehabilitation Counseling from the University of Alabama, Birmingham. Keith has worked with individuals, couples, families, and groups across all life stages, from children and adolescents to adults and seniors. His background includes supporting foster families, veterans, injured workers, individuals in recovery, and clients facing anxiety, depression, trauma, addiction, bipolar disorder, and other co-occurring conditions.
He takes a person-centered, eclectic approach to therapy, drawing on techniques such as Cognitive Behavioral Therapy (CBT), Mindfulness, Narrative Therapy, Psychodynamic Counseling, Motivational Interviewing, and holistic methods. Keith can integrate a faith-based perspective when desired, and he is committed to meeting clients where they are, helping them find the tools they need to overcome barriers, strengthen support systems, and foster a sense of belonging and purpose.