FAQS
WHAT IS THE COST OF THERAPY?
The standard fee for the first session is $165. Therapy sessions thereafter range from $105 to $165 depending on the individuals or couples needs. To find out more about therapy rates please contact the office at 630-560-1100.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept the following forms of payment.
Cash
Check
Credit Card (Master Card, Visa, Discover)
HCA/HSA Accounts
DO YOU ACCEPT INSURANCE?
It is our goal at Midwest Center for Hope and Healing to offer affordable, convenient and compassionate counseling services. We are an in-network provider for the insurance companies listed below. If your insurance plan is not listed, please call the office and we can verify if you have out of network benefits.
Insurances Accepted:
Aetna
Blue Cross Blue Shield PPO & Blue Choice Select
Cigna
United Healthcare / Optum
Prior to your first session, please verify eligibility and benefits for mental health. Clients are expected to pay their portion of any deductible, co-pay or co-insurance amount. If we are unable to verify insurance, clients will be asked to pay the full session fee. If you wish to not use insurance, please call the office and we can review cash rates with you. All our sessions are based on 45-60-minute sessions.
PAYMENT
Midwest Center for Hope & Healing accepts cash, check and all major credit cards. Please note that payment is due at the time of service.
We submit claims on behalf of the client. We also accept some out of network benefits. To learn about your therapy coverage for both in-network and out-of-network, please contact your insurance company with the following questions:
- Do I have mental health benefits (sometimes called behavioral heath or psychotherapy)?
- Are my mental health benefits contracted with a different Insurance Company?
- Do I have EAP sessions available and is pre-authorization required?
- What is my deductible and has it been met?
- What is my co-pay or co-insurance after my deductible is met?
- How many sessions am I allowed per calendar year?
- Do I need pre-authorization for my sessions?
- Do I have out-of-network benefits for mental health?
- For out-of-network, what information is necessary to submit for reimbursement (i.e., diagnosis code, provider tax ID, etc.)?
- What are your hours?
Midwest Center for Hope & Healing has 3 locations in Oak Brook, Lombard and Lisle IL. with availability to see clients Monday thru Saturday. Our hours are by appointment only.
HOW DO I CHOOSE A THERAPIST WHO'S RIGHT FOR ME?
Choosing a therapist who’s right for you is the most important step in therapy. Finding a good therapist-client fit is important in helping you feel comfortable, make progress and ultimately develop a treatment plan that helps you achieve your defined goals. Please visit our therapists page for a full list of our licensed and qualified therapists.
HOW LONG SHOULD I EXPECT TO BE IN COUNSELING?
Duration of counseling is different for each person. At Midwest Center for Hope & Healing we tailor sessions according to each client’s needs. Clients typically start with sessions that occur once a week while some clients wish to be seen twice a week. After seeing improvements, you and your therapist might choose to alter the frequency of sessions until you feel your concerns have been fully resolved.
HOW LONG ARE COUNSELING SESSIONS?
Initial sessions are 60 minutes. After the initial session and depending on your individual needs, sessions will range between 45-60 minutes.